Community support is offered through the mailing list. You can subscribe to it and ask questions related to SOGo.
The SOGo community is very large and active so do not hesitate to subscribe to the mailing list and ask questions. However, please make sure to respect the following guidelines when posting a new message :
You can also visit and contribute to the official SOGo Wiki maintained by SOGo users.Go to the Wiki
Groupware deployment projects are complex in nature because they usually involve many different technologies. We have done hundreds of large-scale deployment projects for prestigious organizations, all around the world. Let us help you make this deployment project a success by using our unmatched expertise!
If you are looking for a SOGo expert to help you:
|Duration||1 year prepaid contract. Unused tickets are not prolonged.|
|Support Method||Support Portal||Support Portal / Phone||Support Portal / Phone||Support Portal / Phone|
|Response Time||1 business day||4 business hours||2 business hours||1 business hour|
|Support Hours||Office Hours||Office Hours||Office Hours||Office Hours|
|Notifications||None||Security||Security / Bug Fixes||Security / Bug Fixes|
|Included Consulting Hours||-||-||4||8|
|Cost||750 €||1,500 €||5,000 €||10,000 €|
Since July 2016, access to the production builds of SOGo requires a proper support contract from Alinto.
Support packages help Inverse to:
Tying up package repositories to a support agreement is important for us as Inverse strives to offer stellar support and we want to bring more value for the money to each customer. Official packages offer the advantage of being thoroughly tested before they are released.
SOGo is entirely Free and Open Source. Nightly builds are available to all, as well as the ZEG configured with the latest software.
If you encounter a possible bug with SOGo, you can access our bug tracking system
Please make sure to respect the following guidelines when reporting a bug: