Community |
Bronze |
Silver |
Gold |
Platinum |
|
---|---|---|---|---|---|
Duration | One-year prepaid contract, Unused tickets are not extended. | ||||
Support Channel | Mailing List / FAQ / Documentation | Portal Tickets | Portal Tickets / Live Visio | Portal Tickets / Live Visio | Portal Tickets / Live Visio |
Acknowledge Time | Not concerned | 1 business day | 4 business hours | 2 hours * | 2 hours * |
Nightly Builds | Yes | Yes | Yes | Yes | Yes |
Release | No | Yes | Yes | Yes | Yes |
Bug Fixes | No | Yes | Yes | Yes priority | Yes priority |
Included Incidents | - | 5 | 10 | 30 | 75 |
Consulting Hours | - | Upon Request | Upon Request | 4 | 8 |
Cost | Free | 750 € | 1,500 € | 5,000 € | 10,000 € |
Order | Order | Order | Order |
Groupware deployment projects are complex in nature because they usually involve many different technologies. We have done hundreds of large-scale deployment projects for prestigious organizations, all around the world. Let us help you make this deployment project a success by using our unmatched expertise!
If you are looking for a SOGo expert to help you:
If you encounter a possible bug with SOGo, you can access our bug tracking system
Please make sure to respect the following guidelines when reporting a bug: