Community support is offered through the mailing list. You can subscribe to it and ask questions related to SOGo.
The SOGo community is very large and active so do not hesitate to subscribe to the mailing list and ask questions. However, please make sure to respect the following guidelines when posting a new message :
You can also visit and contribute to the official SOGo Wiki maintained by SOGo users.Go to the Wiki
Groupware deployment projects are complex in nature because they usually involve many different technologies. We have done hundreds of large-scale deployment projects for prestigious organizations, all around the world. Let us help you make this deployment project a success by using our unmatched expertise!
If you are looking for a SOGo expert to help you:
|Duration||1 year prepaid contract. Unused tickets are not prolonged.|
|Support Method||Support Portal||Support Portal / Phone||Support Portal / Phone||Support Portal / Phone|
|Response Time||1 business day||4 business hours||2 business hours||1 business hour|
|Support Hours||Office Hours||Office Hours||Office Hours||Office Hours|
|Notifications||None||Security||Security / Bug Fixes||Security / Bug Fixes|
|Included Consulting Hours||-||-||4||8|
|Cost||750 €||1,500 €||5,000 €||10,000 €|
If you get the exception “java.lang.ClassCastException: com.funambol.framework.server.Sync4jUser”, set the Officer to SOGoOfficer - see the online documentation for details.
This is a small bug in 1.0.5 - ie., no other Officer other than the SOGo one can be used right now. It’ll be fixed in the 1.0.6 release.
If you encounter a possible bug with SOGo, you can access our bug tracking system
Please make sure to respect the following guidelines when reporting a bug: