Community support is offered through the mailing list. You can subscribe to it and ask questions related to SOGo.
The SOGo community is very large and active so do not hesitate to subscribe to the mailing list and ask questions. However, please make sure to respect the following guidelines when posting a new message :
Groupware deployment projects are complex in nature because they usually involve many different technologies. We have done hundreds of large-scale deployment projects for prestigious organizations, all around the world. Let us help you make this deployment project a success by using our unmatched expertise!
If you are looking for a SOGo expert to help you:
Bronze |
Silver |
Gold |
Platinum |
|
---|---|---|---|---|
Duration | 1 year prepaid contract. Unused tickets are not prolonged. | |||
Support Method | Support Portal | Support Portal / Phone | Support Portal / Phone | Support Portal / Phone |
Response Time | 1 business day | 4 business hours | 2 business hours | 1 business hour |
Support Hours | Office Hours | Office Hours | Office Hours | Office Hours |
Notifications | None | Security | Security / Bug Fixes | Security / Bug Fixes |
Bug Fixes | No | No | No | Yes |
Included Incidents | 5 | 10 | 30 | 75 |
Included Consulting Hours | - | - | 4 | 8 |
Cost | 500 € | 1,500 € | 5,000 € | 7,500 € |
Order | Order | Order | Order |
You must use gnustep-make 2 to build SOGo. Also, the gnustep-base package has to be at least 1.14 to work properly with gnustep-make 2.
If you encounter a possible bug with SOGo, you can access our bug tracking system.
By default you will have the viewer rights, but you need to contact us to upgrade your account to report issues (the procedure is detailed on the bug tracker).
Please make sure to respect the following guidelines when reporting a bug: