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IDProjectCategoryView StatusLast Update
0005330SOGoActiveSyncpublic2021-05-27 11:47
Reporterrbicelli Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status newResolutionopen 
Platform[Client] GoogleOSAndroidOS VersionJelly Bean
Product Version5.0.1 
Summary0005330: Replying from gmail app sometimes result in message being truncated
Description

Sometimes replying from gmail app result in message being truncated.

The relevant part of attached payload is:
<Data><div dir='auto'>Ciao Max .<div dir="auto">Ignora la mCIAO RICKY, MI HA CHIAMATO REDACTED PER SAPERE SE CI SONO SCONTI...<br /><br />NELLO STORICO CDU NON NE VEDO...<br /><br />DAMMI TUE INDICAZIONI, OPPURE CONTATTALO DIRETTAMENTE.<br /><br />MASSI<br /><br /><br /><br /><br /><br /><br /><br /></Data>

Between "Ignora la m" and "CIAO" should be present another part of message.

Tagsactive sync, android

Activities

rbicelli

rbicelli

2021-05-27 10:39

reporter  

sogo-aes-debug.txt (4,792 bytes)   
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/">
<Sync xmlns="AirSync:">
 <Collections>
  <Collection>
   <Class>Email</Class>
   <SyncKey>4120-20704</SyncKey>
   <CollectionId>mail%2F81a33f177a9bf859bb6300004ca6fcd2</CollectionId>
   <Status>1</Status>
   <Commands>
    <SoftDelete>
     <ServerId>3966</ServerId>
    </SoftDelete>
    <Add>
     <ServerId>4120</ServerId>
     <ApplicationData>
      <To xmlns="Email:">&quot;REDACTED.1@example.com&quot; &lt;REDACTED.1@example.com&gt;</To>
      <DisplayTo xmlns="Email:">REDACTED.1@example.com</DisplayTo>
      <From xmlns="Email:">&quot;REDACTED.2&quot; &lt;REDACTED.2@example.com&gt;</From>
      <Subject xmlns="Email:">Fwd: offerta x fustini</Subject>
      <ThreadTopic xmlns="Email:">offerta x fustini</ThreadTopic>
      <DateReceived xmlns="Email:">2021-05-27T10:44:20.000Z</DateReceived>
      <Importance xmlns="Email:">1</Importance>
      <Read xmlns="Email:">1</Read>
      <MessageClass xmlns="Email:">IPM.Note</MessageClass>
      <ContentClass xmlns="Email:">urn:content-classes:message</ContentClass>
      <InternetCPID xmlns="Email:">65001</InternetCPID>
      <Body xmlns="AirSyncBase:">
       <Type>2</Type>
       <Truncated>0</Truncated>
       <Preview/>
       <Data>&lt;div dir=&apos;auto&apos;&gt;&lt;div&gt;Ciao Mauro .&lt;/div&gt;&lt;div dir=&quot;auto&quot;&gt;Ecco l offerta aggiornata.&amp;nbsp;&lt;/div&gt;&lt;div dir=&quot;auto&quot;&gt;&lt;br&gt;&lt;div class=&quot;gmail_quote&quot; dir=&quot;auto&quot;&gt;---------- Messaggio inoltrato ----------&lt;br&gt;Da: &quot;REDACTED&quot; &amp;lt;REDACTED.4@example.com&amp;gt;&lt;br&gt;Data: 27 Mag 2021 11:46&lt;br&gt;Oggetto: offerta x Caffaro&lt;br&gt;A: REDACTED.3@example.com&lt;br&gt;Cc: &lt;br&gt;&lt;br type=&quot;attribution&quot;&gt;&lt;blockquote class=&quot;quote&quot; style=&quot;$
&lt;br&gt;

&lt;br&gt;
in allegato offerta da inviare al cliente attenzione nuova quotazione
&lt;br&gt;

&lt;br&gt;
Consegna meta&apos; Giugno.
&lt;br&gt;

&lt;br&gt;
Grazie
&lt;br&gt;

&lt;br&gt;

&lt;br&gt;

&lt;br&gt;

&lt;br&gt;

&lt;br&gt;
&lt;/p&gt;
&lt;/blockquote&gt;&lt;/div&gt;&lt;br&gt;&lt;/div&gt;&lt;/div&gt;</Data>
       <EstimatedDataSize>1168</EstimatedDataSize>
      </Body>
      <Attachments xmlns="AirSyncBase:">
       <Attachment>
        <DisplayName>15736_OFF_CLI_2021-OFCBX-0006221.pdf</DisplayName>
        <FileReference>mail/Sent/4120/2</FileReference>
        <Method>1</Method>
        <EstimatedDataSize>357764</EstimatedDataSize>
       </Attachment>
      </Attachments>
      <Flag xmlns="Email:">
       <FlagStatus>0</FlagStatus>
      </Flag>
      <Categories xmlns="Email:"/>
      <ConversationId xmlns="Email2:">PDk3N2E3MzFmLWI3ODQtNGQwMi05ZjNhLTllZWJjMGJjMjE4ZUBlbWFpbC5hbmRyb2lkLmNvbT4=</ConversationId>
      <LastVerbExecuted xmlns="Email2:">0</LastVerbExecuted>
      <NativeBodyType xmlns="AirSyncBase:">2</NativeBodyType>
     </ApplicationData>
    </Add>
    <Add>
     <ServerId>4121</ServerId>
     <ApplicationData>
      <To xmlns="Email:">&quot;REDACTED&quot; &lt;REDACTED.3@example.com&gt;</To>
      <DisplayTo xmlns="Email:">REDACTED</DisplayTo>
      <From xmlns="Email:">&quot;REDACTED.2&quot; &lt;REDACTED.2@example.com&gt;</From>
      <Subject xmlns="Email:">Re: REDACTED SUBJECT</Subject>
      <ThreadTopic xmlns="Email:">REDACTED SUBJECT</ThreadTopic>
      <DateReceived xmlns="Email:">2021-05-27T12:59:35.000Z</DateReceived>
      <Importance xmlns="Email:">1</Importance>
      <Read xmlns="Email:">1</Read>
      <MessageClass xmlns="Email:">IPM.Note</MessageClass>
      <ContentClass xmlns="Email:">urn:content-classes:message</ContentClass>
      <InternetCPID xmlns="Email:">65001</InternetCPID>
      <Body xmlns="AirSyncBase:">
       <Type>2</Type>
       <Truncated>0</Truncated>
       <Preview/>
       <Data>&lt;div dir=&apos;auto&apos;&gt;Ciao Max .&lt;div dir=&quot;auto&quot;&gt;Ignora la mCIAO RICKY, MI HA CHIAMATO REDACTED PER SAPERE SE CI SONO SCONTI...&lt;br /&gt;&lt;br /&gt;NELLO STORICO CDU NON NE VEDO...&lt;br /&gt;&lt;br /&gt;DAMMI TUE INDICAZIONI, OPPURE CONTATTALO DIRETTAMENTE.&lt;br /&gt;&lt;br /&gt;MASSI&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;&lt;br /&gt;</Data>
       <EstimatedDataSize>406</EstimatedDataSize>
      </Body>
      <Flag xmlns="Email:">
       <FlagStatus>0</FlagStatus>
      </Flag>
      <Categories xmlns="Email:"/>
      <ConversationId xmlns="Email2:">PDIxMDUxMzEwMTkxMDAwMDcxNzU2OThAWERTMDMuc2Vydml6aTAxLmFkZHM+</ConversationId>
      <LastVerbExecuted xmlns="Email2:">0</LastVerbExecuted>
      <NativeBodyType xmlns="AirSyncBase:">2</NativeBodyType>
     </ApplicationData>
    </Add>
   </Commands>
  </Collection>
 </Collections>
</Sync>

sogo-aes-debug.txt (4,792 bytes)   
rbicelli

rbicelli

2021-05-27 11:47

reporter   ~0015287

Attached the Smartreply log, looks like the reply text is base64 encoded in base64 encoded body.

smartreply-eas-log.txt (1,135 bytes)   
<!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/">
<SmartReply xmlns="ComposeMail:">
 <ClientId>SendMail-105848786755999</ClientId>
 <SaveInSentItems/>
 <Source>
  <ItemId>15051</ItemId>
  <FolderId>mail%2F41c96c0cd6446f60c85f0000c343691f</FolderId>
 </Source>
 <MIME>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</MIME>
</SmartReply>
smartreply-eas-log.txt (1,135 bytes)   

Issue History

Date Modified Username Field Change
2021-05-27 10:39 rbicelli New Issue
2021-05-27 10:39 rbicelli Tag Attached: active sync
2021-05-27 10:39 rbicelli Tag Attached: android
2021-05-27 10:39 rbicelli File Added: sogo-aes-debug.txt
2021-05-27 11:47 rbicelli Note Added: 0015287
2021-05-27 11:47 rbicelli File Added: smartreply-eas-log.txt