View Issue Details

IDProjectCategoryView StatusLast Update
0003615SOGoActiveSyncpublic2016-04-05 15:26
ReporterKeith Assigned Toludovic  
PrioritynormalSeverityminorReproducibilityhave not tried
Status resolvedResolutionfixed 
Platform[Server] LinuxOSRHEL/CentOSOS Version7
Product Version3.0.2 
Fixed in Version3.1.0 
Summary0003615: Emails and folders changed on IMAP client does not reflect on Outlook 2016 Active Sync
Description

Testing SOGo 3.0.2

Have successfully set up SOGo 3.0.2. Created a mailbox and configured Thunderbird mail client on MacOS (IMAP), Iphone5S (ActiveSync) and Outlook 2016 (ActiveSync) on Windows 10. No problems.

Imported a few mails to Inbox of account and mail reflects over all clients/devices. No problems.

Imported emails and folders to email account on Thunderbird. Renamed folders, deleted emails. Changes to folder structure and emails are synced to Iphone.

Outlook 2016 can reflect the folder structure change, but emails are not displayed in any folders. After changes to folder structure, new emails also do not appear in Outlook 2016 and the following was noted in the logs with Outlook connecting:

Apr 05 07:25:47 sogod [16744]: <0x0x7f709c47b540[SOGoActiveSyncDispatcher]> Change detected during Sync, we push the content.
Apr 05 07:25:47 sogod [16744]: [ERROR] <0x0x7f709e323ee0[NSDataMalloc]> xml2wbxmlFromContent: failed: Parsing of XML Document Failed

These entries continue until Outlook is closed. Unsure if it's pure coincidence that the error started with the changes to folder structures.

Additional Information

Server is CentOS 7 with SOGo 3.0.2 installed via yum.

TagsNo tags attached.

Activities

ludovic

ludovic

2016-04-05 15:06

administrator   ~0009921

Please set SOGoEASDebugEnabled = YES in your /etc/sogo/sogo.conf file and attach to this email one .data file you'll find in the the /tmp/ directory.

Keith

Keith

2016-04-05 15:14

reporter   ~0009922

Many thanks, file uploaded.

ludovic

ludovic

2016-04-05 15:26

administrator   ~0009923

Bug fixed - try the upcoming nightly build. The fix will be in 3.0.3 and 2.3.11.

Related Changesets

sogo: master 852d3db4

2016-04-05 15:21:14

ludovic

Details Diff
(fix) Make sure we escape the organizer name over EAS (fixes 0003615) Affected Issues
0003615
mod - ActiveSync/iCalEvent+ActiveSync.m Diff File

sogo: v2 40b040f2

2016-04-05 15:21:14

ludovic

Details Diff
(fix) Make sure we escape the organizer name over EAS (fixes 0003615) Affected Issues
0003615
mod - ActiveSync/iCalEvent+ActiveSync.m Diff File

Issue History

Date Modified Username Field Change
2016-04-05 15:04 Keith New Issue
2016-04-05 15:06 ludovic Note Added: 0009921
2016-04-05 15:14 Keith File Added: as1_bdktech_co_za_48fd_1cb44524_1.data
2016-04-05 15:14 Keith Note Added: 0009922
2016-04-05 15:22 ludovic Changeset attached => sogo master 852d3db4
2016-04-05 15:22 ludovic Assigned To => ludovic
2016-04-05 15:22 ludovic Resolution open => fixed
2016-04-05 15:24 ludovic Changeset attached => sogo v2 40b040f2
2016-04-05 15:25 ludovic File Deleted: as1_bdktech_co_za_48fd_1cb44524_1.data
2016-04-05 15:26 ludovic Note Added: 0009923
2016-04-05 15:26 ludovic Status new => resolved
2016-04-05 15:26 ludovic Fixed in Version => 3.1.0