View Issue Details

IDProjectCategoryView StatusLast Update
0003371SOGoWeb Calendarpublic2017-01-06 19:38
Reporterdanym Assigned Toludovic  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionsuspended 
Platform[Client] MicrosoftOSWindowsOS Version7
Product Version2.2.17 
Summary0003371: External Exchange user cannot accept an invitation
Description

When creating a new calendar event and inviting an external Exchange user, the Exchange user don't have the options to accept or refuse the invitation. In Outlook web access, the Exchange user sees : "not supported calendar mes~1.ics? (1 Ko?)"

If the event is modified, the Exchange receive a notification and can then accept or refuse the invitation.

Sogo version : 2.2.17a (web version used)

See https://support.microsoft.com/en-us/kb/2643084 for possible solutions.

TagsNo tags attached.

Activities

ethoms

ethoms

2015-11-19 14:31

reporter   ~0009115

Last edited: 2015-11-19 14:31

Well, this is interesting. I just can't think of what we (SOGo community) can do to improve this our end. Short of removing monthly recurring events (LOL) there's not much we can do. There's no way to tell if the recipient is using Outlook or otherwise.

This is purely a Microsoft and their customers issue.

In the meantime, it may be best if SOGo users be careful when inviting to recurring events. Perhaps only use this feature internally, and avoid using Outlook in their organisation.

ethoms

ethoms

2015-11-19 15:07

reporter   ~0009120

I think this is related to bug 0003364:

http://www.sogo.nu/bugs/view.php?id=3364

ludovic

ludovic

2017-01-06 19:38

administrator   ~0011174

Reopen if necessary, it works well now from my testing.

Issue History

Date Modified Username Field Change
2015-10-26 19:13 danym New Issue
2015-11-19 14:31 ethoms Note Added: 0009115
2015-11-19 14:31 ethoms Note Edited: 0009115
2015-11-19 15:07 ethoms Note Added: 0009120
2017-01-06 19:38 ludovic Note Added: 0011174
2017-01-06 19:38 ludovic Status new => closed
2017-01-06 19:38 ludovic Assigned To => ludovic
2017-01-06 19:38 ludovic Resolution open => suspended