View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0001633 | SOGo | Web Mail | public | 2012-02-15 09:51 | 2012-02-24 11:14 |
Reporter | Altibox | Assigned To | |||
Priority | normal | Severity | major | Reproducibility | always |
Status | closed | Resolution | open | ||
Product Version | 1.3.11 | ||||
Summary | 0001633: duplicate trash, sent, drafts in view | ||||
Description | The trash, sent and drafts folders are duplicated in the webmail view. Once inside the INBOX and once outside the INBOX where they have localized names, different icons and also somewhat different behavior. This is causing quite some confusion for our users, and they get into strange situations when they try to delete the "trash" folder from the INBOX.. Manually selecting "Use this folder for trash/drafts/sent" on the INBOX-versions fixes the problem, but we would very much like to see this happen automatically. Is it a configuration issue on our side, or do we need custom development to solve this? | ||||
Tags | No tags attached. | ||||
Obviously you have a non standard folder layout in your IMAP server. Perhaps you could change this behaviour by configuring your IMAP server differently? |
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We've at one point migrated from courier-imap to dovecot, and kept the single "INBOX." namespace we used with courier. I see now that the dovecot wiki suggest making the INBOX. namespace a compatibility name, and have a blank namespace in addition. Ref: http://wiki2.dovecot.org/Namespaces But.. our GNUstepdefaults has:
so shouldn't sogo be using the folders within the INBOX ? Not sure how hard it will be for us to switch to the blank + compatibility namespaces... |
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Actually SOGo seems to be understanding these GNUstepdefaults settings when it creates the Sent/Drafts/Trash folders (since it's creating them as INBOX.Sent/Trash/Drafts), but it's the webui that doesn't understand that these are what they are before we manually tell it. |
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Are you using a '.' as the imap hierarchy separator? If that's the case NGImap4ConnectionStringSeparator should be set to "." |
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Yes, "." is the imap hierarchy separator, both on the dovecot side and specified in NGImap4ConnectionStringSeparator.
Dovecot: namespace { |
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This is a bit counter-intuitive, but even if the IMAP server uses a '.' as a hierarchy separator, you have to use a '/' in the SOGo*FolderName settings. I documented this in the last release docs since it is a bit awkward: SOGoSentFolderName: Parameter used to set the IMAP folder name used to store sent messages. |
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Great, thank you! Now it looks much better :-) |
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Date Modified | Username | Field | Change |
---|---|---|---|
2012-02-15 09:51 | Altibox | New Issue | |
2012-02-16 15:46 | Christian Mack | Note Added: 0003451 | |
2012-02-19 20:27 | Altibox | Note Added: 0003461 | |
2012-02-19 20:30 | Altibox | Note Added: 0003462 | |
2012-02-21 02:58 |
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Note Added: 0003468 | |
2012-02-23 09:47 | Altibox | Note Added: 0003474 | |
2012-02-23 14:50 |
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Note Added: 0003475 | |
2012-02-23 14:59 | Altibox | Note Added: 0003476 | |
2012-02-24 11:13 | Christian Mack | Status | new => closed |