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IDProjectCategoryView StatusLast Update
0005293SOGoWeb Mailpublic2021-07-19 08:49
ReporterHTUGraz Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status newResolutionopen 
PlatformClientOSWindowsOS Version10
Summary0005293: Moving/Copying Mails does not work because of Quota
Description

If the user has less space available than a shared mailbox uses, the user cannot copy content to the folders of the shared mailbox. An overquota message is received on the Sogo Client

Steps To Reproduce

Generate 2 Users, the sharer and the normal user.
The Sharer has to have quite some space occupied, lets pick 1.5GB as an example. He/She has a Quota of 2 GB.
The normal user has 1GB Quota and uses 500MB of that.
As the normal user wants to copy a message from his inbox to the shared mailbox, an overquota message is displayed.

The server does not show any error. The error does not occur in Thunderbird/Outlook.

Additional Information

Mar 25 12:00:41 sogod [110913]: |SOGo| starting method 'POST' on uri '/SOGo/so/edvtest@htugraz.at/Mail/0/folderINBOX/moveMessages'
FUZZY STATUS=SIZE SAVEDATE LITERAL+ NOTIFY SPECIAL-USE QUOTA ACL RIGHTS=texk
S[0x5564dd182f00]: 2 OK Capability completed (0.001 + 0.000 secs).
C[0x5564dc70a8d0]: 3 ID ("x-originating-ip" "129.27.203.22")
S[0x5564dd182f00]: ID ("name" "Dovecot")
S[0x5564dd182f00]: 3 OK ID completed (0.001 + 0.000 secs).
C[0x5564dc70a8d0]: 4 namespace
S[0x5564dd182f00]:
NAMESPACE (("INBOX/" "/")) (("shared/" "/")) (("public/" "/"))
S[0x5564dd182f00]: 4 OK Namespace completed (0.001 + 0.000 secs).
C[0x5564dc70a8d0]: 5 LIST "" ""
S[0x5564dd182f00]: LIST (\Noselect) "/" ""
S[0x5564dd182f00]: 5 OK List completed (0.001 + 0.000 secs).
C[0x5564dc70a8d0]: 6 select "INBOX"
S[0x5564dd182f00]:
FLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk)
S[0x5564dd182f00]: OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk *)] Flags permitted.
S[0x5564dd182f00]:
237 EXISTS
S[0x5564dd182f00]: 0 RECENT
S[0x5564dd182f00]:
OK [UNSEEN 2] First unseen.
S[0x5564dd182f00]: OK [UIDVALIDITY 1596187844] UIDs valid
S[0x5564dd182f00]:
OK [UIDNEXT 239] Predicted next UID
S[0x5564dd182f00]: OK [HIGHESTMODSEQ 255] Highest
S[0x5564dd182f00]: 6 OK [READ-WRITE] Select completed (0.001 + 0.000 secs).
C[0x5564dc70a8d0]: 7 status "shared/international-shared@htugraz.at/Sent" (UIDVALIDITY)
S[0x5564dd182f00]:
STATUS shared/international-shared@htugraz.at/Sent (UIDVALIDITY 1596306650)
S[0x5564dd182f00]: 7 OK Status completed (0.011 + 0.000 + 0.010 secs).
C[0x5564dc70a8d0]: 8 uid copy 238 "shared/international-shared@htugraz.at/Sent"
S[0x5564dd182f00]: 8 NO [OVERQUOTA] Quota exceeded (mailbox for user is full) (0.002 + 0.000 + 0.001 secs).
C[0x5564dc70a8d0]: 9 logout
S[0x5564dd182f00]: BYE Logging out
S[0x5564dd204a00]:
OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE LITERAL+ AUTH=PLAIN AUTH=LOGIN] Dovecot ready.
C[0x5564dc3499d0]: 1 login "edvtest@htugraz.at" "*****"
S[0x5564dd204a00]: 1 OK [CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY PREVIEW=FUZZY STATUS=SIZE SAVEDATE LITERAL+ NOTIFY SPECIAL-USE QUOTA ACL RIGHTS=texk] Logged in
C[0x5564dc3499d0]: 2 capability
S[0x5564dd204a00]: CAPABILITY IMAP4rev1 SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS BINARY MOVE SNIPPET=FUZZY PREVIEW=FUZZY STATUS=SIZE SAVEDATE LITERAL+ NOTIFY SPECIAL-USE QUOTA ACL RIGHTS=texk
S[0x5564dd204a00]: 2 OK Capability completed (0.001 + 0.000 secs).
C[0x5564dc3499d0]: 3 ID ("x-originating-ip" "129.27.203.22")
S[0x5564dd204a00]:
ID ("name" "Dovecot")
S[0x5564dd204a00]: 3 OK ID completed (0.001 + 0.000 secs).
C[0x5564dc3499d0]: 4 namespace
S[0x5564dd204a00]: NAMESPACE (("INBOX/" "/")) (("shared/" "/")) (("public/" "/"))
S[0x5564dd204a00]: 4 OK Namespace completed (0.001 + 0.000 secs).
C[0x5564dc3499d0]: 5 LIST "" ""
S[0x5564dd204a00]:
LIST (\Noselect) "/" ""
S[0x5564dd204a00]: 5 OK List completed (0.001 + 0.000 secs).
C[0x5564dc3499d0]: 6 select "INBOX"
S[0x5564dd204a00]: FLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk)
S[0x5564dd204a00]:
OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft NonJunk *)] Flags permitted.
S[0x5564dd204a00]: 237 EXISTS
S[0x5564dd204a00]:
0 RECENT
S[0x5564dd204a00]: OK [UNSEEN 2] First unseen.
S[0x5564dd204a00]:
OK [UIDVALIDITY 1596187844] UIDs valid
S[0x5564dd204a00]: OK [UIDNEXT 239] Predicted next UID
S[0x5564dd204a00]:
OK [HIGHESTMODSEQ 255] Highest
S[0x5564dd204a00]: 6 OK [READ-WRITE] Select completed (0.001 + 0.000 secs).
C[0x5564dc3499d0]: 7 status "shared/international-shared@htugraz.at/Sent" (UIDVALIDITY)
S[0x5564dd204a00]: * STATUS shared/internatiMar 25 12:00:41 sogod [110913]: |SOGo| request took 0.085540 seconds to execute
Mar 25 12:00:41 sogod [110913]: 129.27.203.22 "POST /SOGo/so/edvtest@htugraz.at/Mail/0/folderINBOX/moveMessages HTTP/1.1" 500 87/94 0.087 - - 0 - 14

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Issue History

Date Modified Username Field Change
2021-04-05 13:57 HTUGraz New Issue