View Issue Details

IDProjectCategoryView StatusLast Update
0005223SOGoWeb Mailpublic2021-03-02 17:47
Reporteradi Assigned Tofrancis  
PrioritynormalSeverityminorReproducibilityalways
Status resolvedResolutionfixed 
Product Version5.0.1 
Fixed in Version5.1.0 
Summary0005223: reply and quotations are broken
Description

When replying to a plain text mail from the sogo web mail with html compositing enabled, quotation in plain text is broken, whereas the html looks fine:
| this is a test mail
answering to this plain text mail with html compositing leads to:
| > this is a test mail
| answer
in the html part and:
| this is a testmailanswer
in the plain text part.

Answering this mail again with web mail, leads to wrong quotation in the html part too:
| >this is a test mail
| answer
| again answering
when this should actually be:
| >> this is a test mail
| > answer
| again answering

In case you need more information, I could provide either screenshots or mails, but the issue should easily be reproducible with the sogo demo.

TagsNo tags attached.

Activities

Riot_City

Riot_City

2021-02-18 06:16

reporter   ~0015088

For me it seems the whole answer quotation thing is broken, which IMHO is not a small problem but a real show stopper!

Please see attached screenshots of SOGo, OpenXchange and Exchange online:

  • SOGo quotation is just broken...
  • Exchange Online does it's usual Outlook style quotation, separated by a horizontal line (which sucks, but probably easy to implement and still much better than the broken situation in SOGo)
  • OpenXchange does it fine. A quotation as expected. The quotation also can be interrupted with answers.

In SOGo I can manually format the quotation, but hen still it is impossible to interrupt it and add answers.

ox-quote-with-answer.png (152,241 bytes)   
ox-quote-with-answer.png (152,241 bytes)   
exchange-online-quote.png (171,240 bytes)   
exchange-online-quote.png (171,240 bytes)   
ox-quote.png (215,834 bytes)   
ox-quote.png (215,834 bytes)   
sogo-html-quote.png (184,010 bytes)   
sogo-html-quote.png (184,010 bytes)   

Related Changesets

sogo: master fa3e5e0b

2021-03-02 17:16:06

francis

Details Diff
fix(mail(js)): improve quoted message when replying

Fixes 0005223
Affected Issues
0005223
mod - UI/WebServerResources/js/Mailer/Message.service.js Diff File

Issue History

Date Modified Username Field Change
2020-11-23 10:48 adi New Issue
2021-02-18 06:16 Riot_City Note Added: 0015088
2021-02-18 06:16 Riot_City File Added: ox-quote-with-answer.png
2021-02-18 06:16 Riot_City File Added: exchange-online-quote.png
2021-02-18 06:16 Riot_City File Added: ox-quote.png
2021-02-18 06:16 Riot_City File Added: sogo-html-quote.png
2021-03-02 17:17 francis Changeset attached => sogo master fa3e5e0b
2021-03-02 17:17 francis Assigned To => francis
2021-03-02 17:17 francis Resolution open => fixed
2021-03-02 17:47 francis Status new => resolved
2021-03-02 17:47 francis Fixed in Version => 5.1.0