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IDProjectCategoryView StatusDate SubmittedLast Update
0004818SOGoBackend Generalpublic2019-09-18 10:022019-10-28 19:21
Reporterflorian Assigned Toludovic  
PriorityhighSeveritycrashReproducibilityalways
Status resolvedResolutionsuspended 
OSCentosOS Version7.7.1908 
Product Version4.0.8 
Summary0004818: sogod fails to start with timeout - no log output avaiable
Description

I upgraded my previously working installation of sogo 2.3.10 to
version 4.0.8.
I made the necessary steps: exclude gnustep from epel repo and made a database upgrade with sql-update-3.2.10_to_4.0.0.sh

After the upgrade I was not able to start sogod anymore, I get the error
systemd[1]: sogod.service start operation timed out. Terminating.

There is no output to /var/log/sogo/sogo.log

I started a debug session following your very good descrition in FAQ.
See backtrace output in additional information.

Additional Information

(gdb) bt
#0 -[NSException raise] (self=0x5555571c7500, _cmd=0x7ffff5873cc0 <_OBJC_SELECTOR_TABLE+384>) at NSException.m:960
0000001 0x00007ffff5390283 in +[NSException raise:format:] (self=0x7ffff5873f80 <_OBJC_Class_NSException>, _cmd=<optimized out>, name=0x7ffff5874630 <_OBJC_INSTANCE_2>,
format=0x7ffff584c970 <_OBJC_INSTANCE_0>) at NSException.m:840
0000002 0x00007ffff5324a9c in -[NSAutoreleasePool init] (self=0x5555571c7460, _cmd=<optimized out>) at NSAutoreleasePool.m:468
0000003 0x00007ffff53cef4e in NSLogv (format=0x7ffff5870650 <_OBJC_INSTANCE_5>, args=0x7fffff9bc880) at NSLog.m:327
0000004 0x00007ffff53cf409 in NSLog (format=<optimized out>) at NSLog.m:291
0000005 0x00007ffff538c6dd in -[NSDistributedLock initWithPath:] (self=0x5555571c7290, _cmd=<optimized out>, aPath=<optimized out>) at NSDistributedLock.m:159
0000006 0x00007ffff547546a in -[NSUserDefaults initWithContentsOfFile:] (self=0x5555571c6ae0, _cmd=<optimized out>, path=0x5555571c6d30) at NSUserDefaults.m:1138
0000007 0x00007ffff547407c in +[NSUserDefaults standardUserDefaults] (self=0x7ffff58e83e0 <_OBJC_Class_NSUserDefaults>, _cmd=<optimized out>) at NSUserDefaults.m:777
0000008 0x00007ffff5475ebb in GSPrivateDefaultsFlag (type=type@entry=GSLogSyslog) at NSUserDefaults.m:2114
0000009 0x00007ffff53cef7b in NSLogv (format=0x7ffff5870650 <_OBJC_INSTANCE_5>, args=0x7fffff9bcb10) at NSLog.m:344
0000010 0x00007ffff53cf409 in NSLog (format=<optimized out>) at NSLog.m:291
0000011 0x00007ffff538c6dd in -[NSDistributedLock initWithPath:] (self=0x5555571c68b0, _cmd=<optimized out>, aPath=<optimized out>) at NSDistributedLock.m:159
0000012 0x00007ffff547546a in -[NSUserDefaults initWithContentsOfFile:] (self=0x5555571c60b0, _cmd=<optimized out>, path=0x5555571c6350) at NSUserDefaults.m:1138
0000013 0x00007ffff547407c in +[NSUserDefaults standardUserDefaults] (self=0x7ffff58e83e0 <_OBJC_Class_NSUserDefaults>, _cmd=<optimized out>) at NSUserDefaults.m:777
0000014 0x00007ffff5475ebb in GSPrivateDefaultsFlag (type=type@entry=GSLogSyslog) at NSUserDefaults.m:2114
0000015 0x00007ffff53cef7b in NSLogv (format=0x7ffff5870650 <_OBJC_INSTANCE_5>, args=0x7fffff9bcda0) at NSLog.m:344
0000016 0x00007ffff53cf409 in NSLog (format=<optimized out>) at NSLog.m:291
0000017 0x00007ffff538c6dd in -[NSDistributedLock initWithPath:] (self=0x5555571c5e80, _cmd=<optimized out>, aPath=<optimized out>) at NSDistributedLock.m:159
0000018 0x00007ffff547546a in -[NSUserDefaults initWithContentsOfFile:] (self=0x5555571c56d0, _cmd=<optimized out>, path=0x5555571c5920) at NSUserDefaults.m:1138
0000019 0x00007ffff547407c in +[NSUserDefaults standardUserDefaults] (self=0x7ffff58e83e0 <_OBJC_Class_NSUserDefaults>, _cmd=<optimized out>) at NSUserDefaults.m:777
0000020 0x00007ffff5475ebb in GSPrivateDefaultsFlag (type=type@entry=GSLogSyslog) at NSUserDefaults.m:2114
0000021 0x00007ffff53cef7b in NSLogv (format=0x7ffff5870650 <_OBJC_INSTANCE_5>, args=0x7fffff9bd030) at NSLog.m:344
0000022 0x00007ffff53cf409 in NSLog (format=<optimized out>) at NSLog.m:291
0000023 0x00007ffff538c6dd in -[NSDistributedLock initWithPath:] (self=0x5555571c54a0, _cmd=<optimized out>, aPath=<optimized out>) at NSDistributedLock.m:159
0000024 0x00007ffff547546a in -[NSUserDefaults initWithContentsOfFile:] (self=0x5555571c4ca0, _cmd=<optimized out>, path=0x5555571c4f40) at NSUserDefaults.m:1138
0000025 0x00007ffff547407c in +[NSUserDefaults standardUserDefaults] (self=0x7ffff58e83e0 <_OBJC_Class_NSUserDefaults>, _cmd=<optimized out>) at NSUserDefaults.m:777
0000026 0x00007ffff5475ebb in GSPrivateDefaultsFlag (type=type@entry=GSLogSyslog) at NSUserDefaults.m:2114
0000027 0x00007ffff53cef7b in NSLogv (format=0x7ffff5870650 <_OBJC_INSTANCE_5>, args=0x7fffff9bd2c0) at NSLog.m:344
0000028 0x00007ffff53cf409 in NSLog (format=<optimized out>) at NSLog.m:291
0000029 0x00007ffff538c6dd in -[NSDistributedLock initWithPath:] (self=0x5555571c4a70, _cmd=<optimized out>, aPath=<optimized out>) at NSDistributedLock.m:159
0000030 0x00007ffff547546a in -[NSUserDefaults initWithContentsOfFile:] (self=0x5555571c42c0, _cmd=<optimized out>, path=0x5555571c4510) at NSUserDefaults.m:1138
0000031 0x00007ffff547407c in +[NSUserDefaults standardUserDefaults] (self=0x7ffff58e83e0 <_OBJC_Class_NSUserDefaults>, _cmd=<optimized out>) at NSUserDefaults.m:777
0000032 0x00007ffff5475ebb in GSPrivateDefaultsFlag (type=type@entry=GSLogSyslog) at NSUserDefaults.m:2114
0000033 0x00007ffff53cef7b in NSLogv (format=0x7ffff5870650 <_OBJC_INSTANCE_5>, args=0x7fffff9bd550) at NSLog.m:344
0000034 0x00007ffff53cf409 in NSLog (format=<optimized out>) at NSLog.m:291
0000035 0x00007ffff538c6dd in -[NSDistributedLock initWithPath:] (self=0x5555571c4090, _cmd=<optimized out>, aPath=<optimized out>) at NSDistributedLock.m:159
0000036 0x00007ffff547546a in -[NSUserDefaults initWithContentsOfFile:] (self=0x5555571c3890, _cmd=<optimized out>, path=0x5555571c3b30) at NSUserDefaults.m:1138
0000037 0x00007ffff547407c in +[NSUserDefaults standardUserDefaults] (self=0x7ffff58e83e0 <_OBJC_Class_NSUserDefaults>, _cmd=<optimized out>) at NSUserDefaults.m:777
0000038 0x00007ffff5475ebb in GSPrivateDefaultsFlag (type=type@entry=GSLogSyslog) at NSUserDefaults.m:2114
0000039 0x00007ffff53cef7b in NSLogv (format=0x7ffff5870650 <_OBJC_INSTANCE_5>, args=0x7fffff9bd7e0) at NSLog.m:344
0000040 0x00007ffff53cf409 in NSLog (format=<optimized out>) at NSLog.m:291
0000041 0x00007ffff538c6dd in -[NSDistributedLock initWithPath:] (self=0x5555571c3660, _cmd=<optimized out>, aPath=<optimized out>) at NSDistributedLock.m:159
0000042 0x00007ffff547546a in -[NSUserDefaults initWithContentsOfFile:] (self=0x5555571c2eb0, _cmd=<optimized out>, path=0x5555571c3100) at NSUserDefaults.m:1138
0000043 0x00007ffff547407c in +[NSUserDefaults standardUserDefaults] (self=0x7ffff58e83e0 <_OBJC_Class_NSUserDefaults>, _cmd=<optimized out>) at NSUserDefaults.m:777
0000044 0x00007ffff5475ebb in GSPrivateDefaultsFlag (type=type@entry=GSLogSyslog) at NSUserDefaults.m:2114
0000045 0x00007ffff53cef7b in NSLogv (format=0x7ffff5870650 <_OBJC_INSTANCE_5>, args=0x7fffff9bda70) at NSLog.m:344
0000046 0x00007ffff53cf409 in NSLog (format=<optimized out>) at NSLog.m:291
0000047 0x00007ffff538c6dd in -[NSDistributedLock initWithPath:] (self=0x5555571c2c80, _cmd=<optimized out>, aPath=<optimized out>) at NSDistributedLock.m:159
0000048 0x00007ffff547546a in -[NSUserDefaults initWithContentsOfFile:] (self=0x5555571c2480, _cmd=<optimized out>, path=0x5555571c2720) at NSUserDefaults.m:1138
---Type <return> to continue, or q <return> to quit---q

TagsNo tags attached.

Activities

ludovic

ludovic

2019-10-28 19:21

administrator   ~0013862

Suspending as you filed other issues since then and nothing from the stack traces points to SOGo frames.

Issue History

Date Modified Username Field Change
2019-09-18 10:02 florian New Issue
2019-10-28 19:21 ludovic Note Added: 0013862
2019-10-28 19:21 ludovic Status new => resolved
2019-10-28 19:21 ludovic Resolution open => suspended
2019-10-28 19:21 ludovic Assigned To => ludovic