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IDProjectCategoryView StatusDate SubmittedLast Update
0004424SOGoActiveSyncpublic2018-03-15 08:352018-03-16 11:06
ReporterUltimateCoder Assigned Toludovic  
PriorityurgentSeverityminorReproducibilityalways
Status resolvedResolutionno change required 
PlatformDifferent android ClientsOSAndroidOS Version8
Product Version4.0.0 
Summary0004424: Active Sync problems with Android
Description

Appointments sync from Android, to Windows 10 Mail App and Outlook 2016.
Only the sync TO android wont work.

The strange thing is, once an appointment was created on an Android device, and synced to Win 10 Mail App or Outlook and then edited with those, it will sync fine back to Android. Like when I change the time of an appointment.

Tagsactive sync, android, mailcow, outlook

Activities

UltimateCoder

UltimateCoder

2018-03-15 08:38

reporter   ~0012705

I am using mailcow from http://mailcow.email which is a bundle of different software packages including sogo.

I also reported the issue to the mailcow team on GitHub. The Issue can be found here: https://github.com/mailcow/mailcow-dockerized/issues/1063
UltimateCoder

UltimateCoder

2018-03-15 08:39

reporter   ~0012706

Last edited: 2018-03-15 08:41

Here are some logs :

sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 <ApplicationData>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 <AllDayEvent xmlns="Calendar:">1</AllDayEvent>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 <StartTime xmlns="Calendar:">20180314T000000Z</StartTime>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 <EndTime xmlns="Calendar:">20180315T000000Z</EndTime>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 <TimeZone xmlns="Calendar:">(null)</TimeZone>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 <BusyStatus xmlns="Calendar:">2</BusyStatus>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 <MeetingStatus xmlns="Calendar:">0</MeetingStatus>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 <Subject xmlns="Calendar:">Windows</Subject>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 <UID xmlns="Calendar:">040000008200E00074C5B7101A82E008000000006657FD47E6F9294795A7719E22B14596100000003EB703067DB60C488B0EE3B9C8E4A9E8</UID>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 <Sensitivity xmlns="Calendar:">2</Sensitivity>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 <NativeBodyType xmlns="AirSyncBase:">1</NativeBodyType>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 </ApplicationData>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 </Change>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 </Commands>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 </Collection>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 </Collections>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 syslog-ng[8]: Error processing log message: </Sync>
sogo-mailcow_1 | Mar 15 08:19:35 ee5afe76dd59 sogod [34]: xxx.xxx.xxx.xxx "POST /SOGo/Microsoft-Server-ActiveSync?jQAJBBBOaW5lNDM4M0FGMzQ2ODYwBAAAAAAHQW5kcm9pZAcBAA== HTTP/1.0" 200 300/96 0.112 - - 0
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 sogod [34]: <0x0x55d36351c910[SOGoActiveSyncDispatcher]> EAS - request for device 4E696E65343338334146333436383630: <?xml version="1.0"?>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 syslog-ng[8]: Error processing log message: <!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/&quot;>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 syslog-ng[8]: Error processing log message: <Sync xmlns="AirSync:">
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <Collections>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <Collection>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <SyncKey>1521065154</SyncKey>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <CollectionId>vevent%2Fpersonal</CollectionId>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <DeletesAsMoves>1</DeletesAsMoves>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <GetChanges>1</GetChanges>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <WindowSize>20</WindowSize>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <Options>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <FilterType>4</FilterType>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <Conflict>1</Conflict>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <BodyPreference xmlns="AirSyncBase:">
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <Type>1</Type>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <TruncationSize>10240</TruncationSize>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 <AllOrNone>0</AllOrNone>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 </BodyPreference>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 </Options>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 </Collection>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 </Collections>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 syslog-ng[8]: Error processing log message: </Sync>
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 sogod [34]: <0x0x55d36351c910[SOGoActiveSyncDispatcher]> EAS - Cleanout UidCache of folder personal
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 sogod [34]: xxx.xxx.xxx.xxx "POST /SOGo/Microsoft-Server-ActiveSync?jQAJBBBOaW5lNDM4M0FGMzQ2ODYwBAAAAAAHQW5kcm9pZAcBAA== HTTP/1.0" 200 0/96 0.082 - - 0
sogo-mailcow_1 | Mar 15 08:19:36 ee5afe76dd59 sogod [35]: <0x0x55d363309930[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user first.last@domain.tld in Sync...
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 sogod [34]: <0x0x55d363521dc0[SOGoActiveSyncDispatcher]> EAS - request for device 4E696E65343338334146333436383630: <?xml version="1.0"?>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 syslog-ng[8]: Error processing log message: <!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/&quot;>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 syslog-ng[8]: Error processing log message: <Ping xmlns="Ping:">
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <HeartbeatInterval>654</HeartbeatInterval>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Folders>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Folder>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Id>mail%2F6a2cd22a2b97a95a550100005f4d8925</Id>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Class>Email</Class>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 </Folder>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Folder>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Id>mail%2F60ed7e1f2b97a95a550100005f4d8925</Id>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Class>Email</Class>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 </Folder>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Folder>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Id>vevent%2Fpersonal</Id>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Class>Calendar</Class>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 </Folder>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Folder>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Id>vtodo%2Fpersonal</Id>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Class>Tasks</Class>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 </Folder>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Folder>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Id>vcard%2Fpersonal</Id>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 <Class>Contacts</Class>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 </Folder>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 </Folders>
sogo-mailcow_1 | Mar 15 08:19:38 ee5afe76dd59 syslog-ng[8]: Error processing log message: </Ping>
sogo-mailcow_1 | Mar 15 08:19:39 ee5afe76dd59 sogod [34]: <0x0x55d36331b3f0[NGImap4Client]> TLS started successfully.
sogo-mailcow_1 | Mar 15 08:19:39 ee5afe76dd59 sogod [34]: <0x0x55d363521dc0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user test@otherdomain.tld in Ping...
sogo-mailcow_1 | Mar 15 08:19:41 ee5afe76dd59 sogod [35]: <0x0x55d363309930[SOGoActiveSyncDispatcher]> Sleeping 25 seconds while detecting changes for user first.last@domain.tld in Sync...
sogo-mailcow_1 | Mar 15 08:19:46 ee5afe76dd59 sogod [35]: <0x0x55d363309930[SOGoActiveSyncDispatcher]> Sleeping 20 seconds while detecting changes for user first.last@domain.tld in Sync...
sogo-mailcow_1 | Mar 15 08:19:50 ee5afe76dd59 sogod [41]: <0x0x55d36335c750[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user another@mydomain.tld in Ping...
sogo-mailcow_1 | Mar 15 08:19:51 ee5afe76dd59 sogod [35]: <0x0x55d363309930[SOGoActiveSyncDispatcher]> Sleeping 15 seconds while detecting changes for user first.last@domain.tld in Sync...
sogo-mailcow_1 | Mar 15 08:19:56 ee5afe76dd59 sogod [35]: <0x0x55d363309930[SOGoActiveSyncDispatcher]> Sleeping 10 seconds while detecting changes for user first.last@domain.tld in Sync...
sogo-mailcow_1 | Mar 15 08:20:00 ee5afe76dd59 sogod [42]: <0x0x55d362df8760[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user first.last@domain.tld in Ping...
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 sogod [43]: <0x0x55d362df9050[SOGoActiveSyncDispatcher]> EAS - Ping request canceled (34)
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 sogod [43]: <0x0x55d362df9050[SOGoActiveSyncDispatcher]> EAS - response for device 4E696E65343338334146333436383630: <?xml version="1.0"?>
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 syslog-ng[8]: Error processing log message: <!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/&quot;>
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 syslog-ng[8]: Error processing log message: <Ping xmlns="Ping:">
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 <Status>5</Status>
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 <HeartbeatInterval>354</HeartbeatInterval>
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 syslog-ng[8]: Error processing log message: </Ping>
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 sogod [43]: xxx.xxx.xxx.xxx "POST /SOGo/Microsoft-Server-ActiveSync?jRIJBBBOaW5lNDM4M0FGMzQ2ODYwBAAAAAAHQW5kcm9pZAcBAA== HTTP/1.0" 200 20/225 91.696 - - 6M
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 CRON[78]: pam_unix(cron:session): session opened for user sogo by (uid=0)
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 CRON[77]: pam_unix(cron:session): session opened for user sogo by (uid=0)
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 CRON[79]: (sogo) CMD ( /usr/sbin/sogo-ealarms-notify 2>/dev/null)
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 CRON[80]: (sogo) CMD ( /usr/sbin/sogo-tool expire-sessions 60)
sogo-mailcow_1 | Mar 15 08:20:01 ee5afe76dd59 sogod [35]: <0x0x55d363309930[SOGoActiveSyncDispatcher]> Sleeping 5 seconds while detecting changes for user first.last@domain.tld in Sync...
sogo-mailcow_1 | Mar 15 08:20:02 ee5afe76dd59 CRON[77]: pam_unix(cron:session): session closed for user sogo
sogo-mailcow_1 | Mar 15 08:20:02 ee5afe76dd59 CRON[78]: pam_unix(cron:session): session closed for user sogo
sogo-mailcow_1 | Mar 15 08:20:03 ee5afe76dd59 sogod [10]: [WARN] <0x0x55d362f7c670[WOWatchDogChild]> pid 35 has been hanging in the same request for 4 minutes
sogo-mailcow_1 | Mar 15 08:20:07 ee5afe76dd59 sogod [35]: <0x0x55d363309930[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user first.last@domain.tld in Sync...
sogo-mailcow_1 | Mar 15 08:20:09 ee5afe76dd59 sogod [34]: <0x0x55d363521dc0[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user test@otherdomain.tld in Ping...
sogo-mailcow_1 | Mar 15 08:20:12 ee5afe76dd59 sogod [35]: <0x0x55d363309930[SOGoActiveSyncDispatcher]> Sleeping 25 seconds while detecting changes for user first.last@domain.tld in Sync...
sogo-mailcow_1 | Mar 15 08:20:17 ee5afe76dd59 sogod [35]: <0x0x55d363309930[SOGoActiveSyncDispatcher]> Sleeping 20 seconds while detecting changes for user first.last@domain.tld in Sync...
sogo-mailcow_1 | Mar 15 08:20:19 ee5afe76dd59 sogod [10]: [WARN] <0x0x55d362f93800[WOWatchDogChild]> pid 41 has been hanging in the same request for 1 minutes
sogo-mailcow_1 | Mar 15 08:20:20 ee5afe76dd59 sogod [41]: <0x0x55d36335c750[SOGoActiveSyncDispatcher]> Sleeping 30 seconds while detecting changes for user another@mydomain.tld in Ping...
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 sogod [43]: <0x0x55d363338590[SOGoActiveSyncDispatcher]> EAS - request for device 4E696E65343338334146333436383630: <?xml version="1.0"?>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 syslog-ng[8]: Error processing log message: <!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/&quot;>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 syslog-ng[8]: Error processing log message: <Sync xmlns="AirSync:">
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Collections>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Collection>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <SyncKey>1521064232</SyncKey>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <CollectionId>vevent%2Fpersonal</CollectionId>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <DeletesAsMoves>1</DeletesAsMoves>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <GetChanges>1</GetChanges>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <WindowSize>20</WindowSize>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Options>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <FilterType>4</FilterType>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Conflict>1</Conflict>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <BodyPreference xmlns="AirSyncBase:">
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Type>1</Type>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <TruncationSize>10240</TruncationSize>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <AllOrNone>0</AllOrNone>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </BodyPreference>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </Options>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </Collection>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </Collections>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 syslog-ng[8]: Error processing log message: </Sync>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 sogod [43]: <0x0x55d363338590[SOGoActiveSyncDispatcher]> Cache cleanup needed for device 4E696E65343338334146333436383630 - user: test@otherdomain.tld syncKey: 1521064232 cache: 1521065154
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 sogod [43]: <0x0x55d363338590[SOGoActiveSyncDispatcher]> EAS - Cache cleanup: CHANGE 040000008200E00074C5B7101A82E008000000006657FD47E6F9294795A7719E22B14596100000003EB703067DB60C488B0EE3B9C8E4A9E8
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 sogod [43]: <0x0x55d363338590[SOGoActiveSyncDispatcher]> EAS - Reuse easId: 67-5AA99780-1-5FA19500 for serverId: 040000008200E00074C5B7101A82E008000000006657FD47E6F9294795A7719E22B14596100000003EB703067DB60C488B0EE3B9C8E4A9E8
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 sogod [43]: <0x0x55d363338590[SOGoActiveSyncDispatcher]> Change detected during Sync, we push the content.
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 sogod [43]: <0x0x55d363338590[SOGoActiveSyncDispatcher]> EAS - response for device 4E696E65343338334146333436383630: <?xml version="1.0"?>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 syslog-ng[8]: Error processing log message: <!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/&quot;>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 syslog-ng[8]: Error processing log message: <Sync xmlns="AirSync:">
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Collections>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Collection>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Class>Calendar</Class>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <SyncKey>1521065154</SyncKey>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <CollectionId>vevent%2Fpersonal</CollectionId>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Status>1</Status>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Commands>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Change>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <ServerId>67-5AA99780-1-5FA19500</ServerId>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <ApplicationData>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <AllDayEvent xmlns="Calendar:">1</AllDayEvent>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <StartTime xmlns="Calendar:">20180314T000000Z</StartTime>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <EndTime xmlns="Calendar:">20180315T000000Z</EndTime>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <TimeZone xmlns="Calendar:">(null)</TimeZone>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <BusyStatus xmlns="Calendar:">2</BusyStatus>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <MeetingStatus xmlns="Calendar:">0</MeetingStatus>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Subject xmlns="Calendar:">Windows</Subject>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <UID xmlns="Calendar:">040000008200E00074C5B7101A82E008000000006657FD47E6F9294795A7719E22B14596100000003EB703067DB60C488B0EE3B9C8E4A9E8</UID>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Sensitivity xmlns="Calendar:">2</Sensitivity>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <NativeBodyType xmlns="AirSyncBase:">1</NativeBodyType>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </ApplicationData>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </Change>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </Commands>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </Collection>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </Collections>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 syslog-ng[8]: Error processing log message: </Sync>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 sogod [43]: xxx.xxx.xxx.xxx "POST /SOGo/Microsoft-Server-ActiveSync?jQAJBBBOaW5lNDM4M0FGMzQ2ODYwBAAAAAAHQW5kcm9pZAcBAA== HTTP/1.0" 200 300/96 0.104 - - 668K
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 sogod [43]: <0x0x55d36337cdd0[SOGoActiveSyncDispatcher]> EAS - request for device 4E696E65343338334146333436383630: <?xml version="1.0"?>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 syslog-ng[8]: Error processing log message: <!DOCTYPE ActiveSync PUBLIC "-//MICROSOFT//DTD ActiveSync//EN" "http://www.microsoft.com/&quot;>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 syslog-ng[8]: Error processing log message: <Sync xmlns="AirSync:">
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Collections>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Collection>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <SyncKey>1521065154</SyncKey>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <CollectionId>vevent%2Fpersonal</CollectionId>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <DeletesAsMoves>1</DeletesAsMoves>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <GetChanges>1</GetChanges>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <WindowSize>20</WindowSize>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Options>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <FilterType>4</FilterType>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Conflict>1</Conflict>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <BodyPreference xmlns="AirSyncBase:">
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <Type>1</Type>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <TruncationSize>10240</TruncationSize>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 <AllOrNone>0</AllOrNone>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </BodyPreference>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </Options>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </Collection>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 </Collections>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 syslog-ng[8]: Error processing log message: </Sync>
sogo-mailcow_1 | Mar 15 08:20:21 ee5afe76dd59 sogod [43]: xxx.xxx.xxx.xxx "POST /SOGo/Microsoft-Server-ActiveSync?jQAJBBBOaW5lNDM4M0FGMzQ2ODYwBAAAAAAHQW5kcm9pZAcBAA== HTTP/1.0" 200 0/96 0.058 - - 0
sogo-mailcow_1 | Mar 15 08:20:22 ee5afe76dd59 sogod [35]: <0x0x55d363309930[SOGoActiveSyncDispatcher]> Sleeping 15 seconds while detecting changes for user first.last@domain.tld in Sync...
ludovic

ludovic

2018-03-15 19:15

administrator   ~0012710

Which Android version? Which Calendar application? Which version of that calendar application?
UltimateCoder

UltimateCoder

2018-03-15 19:23

reporter   ~0012711

Android version as mentioned in the bug report is 8

Calendar App:
Default (Samsung S8)
Nine (OnePlus 5)
Outlook (Samsung S8 & OnePlus 5)

Latest versions
tfu

tfu

2018-03-15 20:47

reporter   ~0012715

The lines like the following look strange: -> (null)??
<TimeZone xmlns="Calendar:">(null)</TimeZone>
UltimateCoder

UltimateCoder

2018-03-16 09:29

reporter   ~0012719

@tfu Thanks for pointing that out. What a nightmare.

I think I have resolved the issue. It was a problem with the given timezone.

When you install mailcow, you will get asked for your timezone. The setting is "Etc/UTC" on my production box. I installed another test server yesterday at a different cloudserver vendor. The default setting there was "UTC". On the testbox everything worked fine.

I changed the timezone on my production server in the user settings of sogo to "Europe/Berlin". Everything is working fine now.

Issue History

Date Modified Username Field Change
2018-03-15 08:35 UltimateCoder New Issue
2018-03-15 08:36 UltimateCoder Tag Attached: android
2018-03-15 08:36 UltimateCoder Tag Attached: active sync
2018-03-15 08:36 UltimateCoder Tag Attached: mailcow
2018-03-15 08:36 UltimateCoder Tag Attached: outlook
2018-03-15 08:38 UltimateCoder Note Added: 0012705
2018-03-15 08:39 UltimateCoder Note Added: 0012706
2018-03-15 08:41 UltimateCoder Note Edited: 0012706
2018-03-15 19:15 ludovic Severity major => minor
2018-03-15 19:15 ludovic Note Added: 0012710
2018-03-15 19:23 UltimateCoder Note Added: 0012711
2018-03-15 20:47 tfu Note Added: 0012715
2018-03-16 09:29 UltimateCoder Note Added: 0012719
2018-03-16 11:06 ludovic Status new => resolved
2018-03-16 11:06 ludovic Resolution open => no change required
2018-03-16 11:06 ludovic Assigned To => ludovic