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IDProjectCategoryView StatusLast Update
0002001SOGoWeb Mailpublic2012-10-22 07:09
Reporteralessio Assigned Tolcharland 
Status closedResolutionno change required 
Product Version1.3.18a 
Target Version2.0.2 
Summary0002001: Return receipt is broken

Return receipt doesn't works on 1.3.18

  • I cant visualize a message sent with Return receipt (sent by thunderbird for example)
  • If i sent an e-mail (by sogo) with Return receipt activated, receipt can't see anything

I don't know from what version number!
I test it on demo/ and it's reproducible

TagsNo tags attached.




2012-10-11 15:34

developer   ~0004623

Hi Allessio,

not sure I understand what the problem is. I tried to send email from sogo web user to sogo web user, the receipt worked and I could read it.

I also tried from and to thunderbird to a sogo web user, again, no problem.

I tried from the demo, and still I saw the content of the receipt.

Do you mean that you can't see the original email content in the receipt?

If that's the case, this is exactly what Thunderbird do, so I think this is by
design. The one information we get back is the original email title, but not the content of the original email.

Please give me more info so that I can help more.




2012-10-20 11:40

viewer   ~0004678


Please answer Luc as fast as you can as we would like to fix this issue for 2.0.2, due at the beginning of the week.



2012-10-22 05:04

reporter   ~0004690

Sorry reject this bug!
On demo i haven't activated notify in the preferences.
On Thunderbird I'm using it on unsupported TB14 with ESR works fine.
Sorry for your time! :-(

Issue History

Date Modified Username Field Change
2012-10-01 06:35 alessio New Issue
2012-10-02 11:27 francis Status new => assigned
2012-10-02 11:27 francis Assigned To => lcharland
2012-10-03 13:04 wsourdeau Target Version => 2.0.1
2012-10-10 13:09 wsourdeau Target Version 2.0.1 => 2.0.2
2012-10-11 15:34 lcharland Note Added: 0004623
2012-10-20 11:40 wsourdeau Note Added: 0004678
2012-10-20 11:40 wsourdeau Status assigned => feedback
2012-10-22 05:04 alessio Note Added: 0004690
2012-10-22 07:09 ludovic Status feedback => closed
2012-10-22 07:09 ludovic Resolution open => no change required