Consulting Services

If you are looking for a SOGo expert to help you :

Install, configure, customize and optimize the solution to meet your needs
Perform a pre or post-implementation audit to make sure your SOGo deployment performs optimally
Correct a specific issue with your installation or with components related to it
Migrate calendars, address books and emails from a previous solution to SOGo
Efficiently integrate SOGo with in-house systems (CRM, ERP, portal, etc.)
Develop specific features mentioned in the roadmap, vertical to your environment or others

... then please please fill out the form below or send an email to info(at)inverse.ca and a representative from Inverse [External] will contact you :

Support Packages

Turnkey support packages are available for SOGo. Multiple options are offered to best suit your needs.

	Bronze	Silver	Gold	Platinum
Duration	1 year	1 year	1 year	1 year
Support Method	Support Portal	Support Portal / Phone	Support Portal / Phone	Support Portal / Phone
Response Time	1 business day	4 business hours	2 hours	1 hour
Support Hours	From 8:00am to 5:00pm EST/EDT - Monday to Friday	From 8:00am to 5:00pm EST/EDT - Monday to Friday	24 / 7 (*)	24 / 7 (*)
Multi-Server	No	No	Yes	Yes
Notifications	None	Security	Security / Bug Fixes	Security / Bug Fixes
Bug Fixes	No	No	No	Yes
Included Incidents	5	10	30	75
Included Consulting Hours	-	-	2	4
Cost	$750 USD / 550 €	$1,500 USD / 1,100 €	$5,000 USD / 3,750 €	$10,000 USD / 7,500 €
	Order	Order	Order	Order

(*) More incident credits are consumed when support is offered outside 8:00am to 5:00pm EST/EDT - Monday to Friday. Contact us for details.