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IDProjectCategoryView StatusDate SubmittedLast Update
0003177SOGopublic2015-04-22 14:022016-01-14 19:57
ReporterRaido Assigned Toludovic  
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionsuspended 
Platform[Client] MicrosoftOSWindowsOS Version7
Product Version2.2.13 
Summary0003177: Outlook show sent mail adress as SMTP.
Description

Hello,
I have a problem, where Outlook 2010 displays sent messages to address as SMTP.
You can see this in screenshot: http://www.upload.ee/image/4660315/smtp.png
This hapens randomly, for some emails, there is address displayed and most of emails not.

I will attatch two email .eml to the same address, where one shows to adress as SMTP and other one is correct.

TagsNo tags attached.

Activities

Raido

Raido

2015-04-22 14:02

reporter  

smtp.png (365,659 bytes)
Raido

Raido

2015-04-22 14:02

reporter  

ForwardedMessage.eml (3,628 bytes)
Raido

Raido

2015-04-22 14:02

reporter  

RE- jutuj=C3=A4tkuks....eml (8,509 bytes)
Raido

Raido

2015-04-24 08:40

reporter   ~0008428

This problem is in webmail also. I will attatch webmail screenshot also. I noticed that when person replyed to my letter and I re-replyed, it shows correct person name, not 'SMTP'.
Raido

Raido

2015-04-24 08:40

reporter  

smtp2.jpg (81,295 bytes)   
smtp2.jpg (81,295 bytes)   
ludovic

ludovic

2016-01-05 20:50

administrator   ~0009235

Is the problem still present?
ludovic

ludovic

2016-01-14 19:57

administrator   ~0009279

No feedback provided, suspending. Reopen if it happens again.

Issue History

Date Modified Username Field Change
2015-04-22 14:02 Raido New Issue
2015-04-22 14:02 Raido File Added: smtp.png
2015-04-22 14:02 Raido File Added: ForwardedMessage.eml
2015-04-22 14:02 Raido File Added: RE- jutuj=C3=A4tkuks....eml
2015-04-24 08:40 Raido Note Added: 0008428
2015-04-24 08:40 Raido File Added: smtp2.jpg
2016-01-05 20:50 ludovic Note Added: 0009235
2016-01-14 19:57 ludovic Note Added: 0009279
2016-01-14 19:57 ludovic Status new => closed
2016-01-14 19:57 ludovic Assigned To => ludovic
2016-01-14 19:57 ludovic Resolution open => suspended