View Issue Details

IDProjectCategoryView StatusLast Update
0002132SOGoWeb Preferencespublic2013-04-03 13:25
Reportermomphh Assigned Tojraby 
PrioritynormalSeverityblockReproducibilityalways
Status resolvedResolutionfixed 
Product Version2.0.0 
Target Version2.0.5 
Summary0002132: sieve script not activated
Description

I can't activate the sieve script if I use the web preferences forwarding. The script is created in my imap server but not activated. I need to activate it but connecting with sieveshell in my imap server.

In the log of sogo I have :

Dec 04 11:34:16 sogod [4964]: <0x0x9204cd4[NGSieveClient]> TLS started successfully.
2012-12-04 11:34:16.063 sogod[4964] WARNING: Could not delete Sieve script - continuing...: {RawResponse = "{ok = 0; reason = \"Unable to unlink active script\"; }"; result = 0; }
2012-12-04 11:34:16.063 sogod[4964] Could not upload Sieve script: {RawResponse = "{ok = 0; reason = \"Error deleting script\"; }"; result = 0; }

Thanks for the help.

TagsNo tags attached.

Activities

momphh

momphh

2012-12-04 16:13

reporter   ~0005027

I enable both SOGoVacationEnabled and SOGoForwardEnabled to "YES" in the sogo config.

ludovic

ludovic

2012-12-05 13:34

administrator   ~0005033

Are you using v2.0.0?

Could you try a nightly build of SOGo and SOPE? We recently fixed some Sieve issues.

momphh

momphh

2012-12-05 14:01

reporter   ~0005037

Yes I use the 2.0.0 version but when I upgrade it to the 2.0.2a, I have some troubleshootings with the messages display "untitle(0)" instead the text.

momphh

momphh

2012-12-10 15:29

reporter   ~0005053

Can I upgrade package SOGo to solve my problem?

momphh

momphh

2012-12-10 16:30

reporter   ~0005055

I upgrade sogo the 2.0.3a version and I have this problem with sieve script : If enable forwarding or vacation for the first time sieve script is not activated but if I made some modifications after the second save and close the sieve is activated in my imap server. In the logs at the creation I have that :
Dec 10 12:22:29 sogod [12758]: <0x0x288af8c[NGSieveClient]> TLS started successfully.
2012-12-10 12:22:29.062 sogod[12758] WARNING: Could not delete Sieve script - continuing...: {RawResponse = "{ok = 0; reason = \"Unable to unlink active script\"; }"; result = 0;

after that the sieve script is activated.

momphh

momphh

2013-03-22 00:50

reporter   ~0005430

Hi there,
I upgrade sogo to the 2.04b version and still have same issue with the activation of my sieve script.Activated with the second "save and close", not the first with the same message in the logs.

francis

francis

2013-03-22 14:58

administrator   ~0005431

What is your IMAP/Sieve server? Could you sniff TCP traffic on your Sieve port?

momphh

momphh

2013-03-22 15:02

reporter   ~0005432

Hi there,
My IMAP/Sieve server is cyrus-imapd 2.3.16-6. I test the sieve mechanism with a sieve client in Mozilla Thunderbird without problem.

momphh

momphh

2013-03-22 15:21

reporter   ~0005433

it's the TCP in the first "save and close" :
11:18:18.396097 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [S], seq 1641675198, win 14600, options [mss 1460,sackOK,TS val 2709510796 ecr 0,nop,wscale 6], length 0
11:18:18.396558 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [.], ack 3603694490, win 229, options [nop,nop,TS val 2709510796 ecr 3035251044], length 0
11:18:18.403273 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [.], ack 227, win 245, options [nop,nop,TS val 2709510803 ecr 3035251050], length 0
11:18:18.403496 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 0:10, ack 227, win 245, options [nop,nop,TS val 2709510803 ecr 3035251050], length 10
11:18:18.423778 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 10:123, ack 259, win 245, options [nop,nop,TS val 2709510824 ecr 3035251070], length 113
11:18:18.427512 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [.], ack 3155, win 336, options [nop,nop,TS val 2709510827 ecr 3035251074], length 0
11:18:18.434870 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [.], ack 5803, win 426, options [nop,nop,TS val 2709510835 ecr 3035251074], length 0
11:18:18.434890 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [.], ack 8699, win 517, options [nop,nop,TS val 2709510835 ecr 3035251082], length 0
11:18:18.457805 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 123:333, ack 9155, win 562, options [nop,nop,TS val 2709510858 ecr 3035251082], length 210
11:18:18.463096 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 333:487, ack 9389, win 607, options [nop,nop,TS val 2709510863 ecr 3035251109], length 154
11:18:18.463556 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 487:561, ack 9602, win 653, options [nop,nop,TS val 2709510863 ecr 3035251111], length 74
11:18:18.468708 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 561:725, ack 9639, win 653, options [nop,nop,TS val 2709510868 ecr 3035251115], length 164
11:18:18.469260 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 725:889, ack 9708, win 653, options [nop,nop,TS val 2709510869 ecr 3035251116], length 164
11:18:18.469847 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 889:1011, ack 9761, win 653, options [nop,nop,TS val 2709510870 ecr 3035251117], length 122
11:18:18.470375 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [FP.], seq 1011:1085, ack 9761, win 653, options [nop,nop,TS val 2709510870 ecr 3035251117], length 74
11:18:18.478873 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [R], seq 1641676285, win 0, length 0
11:18:18.479098 IP sogomar.ac-martinique.fr.45715 > cyrus1.in.ac-martinique.fr.sieve: Flags [R], seq 1641676285, win 0, length 0

sieve script in my IMAP/Sieve Server but not yet activated.

it's the second "save and close" :

11:19:56.315292 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [S], seq 2920244651, win 14600, options [mss 1460,sackOK,TS val 2709608716 ecr 0,nop,wscale 6], length 0
11:19:56.315728 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [.], ack 3454424633, win 229, options [nop,nop,TS val 2709608717 ecr 3035348963], length 0
11:19:56.322289 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [.], ack 227, win 245, options [nop,nop,TS val 2709608724 ecr 3035348969], length 0
11:19:56.323376 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 0:10, ack 227, win 245, options [nop,nop,TS val 2709608725 ecr 3035348969], length 10
11:19:56.343610 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 10:123, ack 259, win 245, options [nop,nop,TS val 2709608745 ecr 3035348990], length 113
11:19:56.347348 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [.], ack 3155, win 336, options [nop,nop,TS val 2709608749 ecr 3035348994], length 0
11:19:56.354610 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [.], ack 5803, win 426, options [nop,nop,TS val 2709608756 ecr 3035348994], length 0
11:19:56.354632 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [.], ack 8699, win 517, options [nop,nop,TS val 2709608756 ecr 3035349001], length 0
11:19:56.377310 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 123:333, ack 9155, win 562, options [nop,nop,TS val 2709608779 ecr 3035349002], length 210
11:19:56.381961 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 333:487, ack 9389, win 607, options [nop,nop,TS val 2709608783 ecr 3035349028], length 154
11:19:56.382296 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 487:561, ack 9602, win 653, options [nop,nop,TS val 2709608784 ecr 3035349029], length 74
11:19:56.383915 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 561:725, ack 9639, win 653, options [nop,nop,TS val 2709608785 ecr 3035349031], length 164
11:19:56.384516 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 725:889, ack 9708, win 653, options [nop,nop,TS val 2709608786 ecr 3035349031], length 164
11:19:56.392938 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 889:1085, ack 9745, win 653, options [nop,nop,TS val 2709608794 ecr 3035349040], length 196
11:19:56.394267 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [P.], seq 1085:1233, ack 9782, win 653, options [nop,nop,TS val 2709608796 ecr 3035349041], length 148
11:19:56.434219 IP sogomar.ac-martinique.fr.45925 > cyrus1.in.ac-martinique.fr.sieve: Flags [.], ack 9819, win 653, options [nop,nop,TS val 2709608836 ecr 3035349042], length 0

Sieve script activated.

francis

francis

2013-03-26 12:36

administrator   ~0005437

Use tcpflow instead to see the packets content:

<pre>tcpflow -c -i <interface> tcp port sieve</pre>

momphh

momphh

2013-03-28 15:10

reporter   ~0005451

hi,
this is my logs :
rapport ==> script created but not activated
rapport2 ==> script activated

Best regards.

2013-03-28 15:11

 

rapport (12,289 bytes)   
172.029.005.061.02817-172.029.000.159.04190: .... ....
.. A..].F..
|.~......6d........ ...lx.x$DQ.<.FqO.....\..........
172.029.000.159.04190-172.029.005.061.02817: .....p7.......U.....hf...1.+....'%.&. ..^.].......?E...v...ru.F...P...-...%.so..]..U....}&.+G..j..{..J~...#Rf&......Gb.!...R........s.....DzgV.91...S.s..7r......ay.b6..7l.{A..
3...S.......Z.......C&K. .j.y.p*..;J5,Y.....];.....xE
172.029.000.159.04190-195.083.254.034.39878: "IMPLEMENTATION" "Cyrus timsieved v2.3.16-Fedora-RPM-2.3.16-6.el6_2.5"
"SASL" "PLAIN"
"SIEVE" "comparator-i;ascii-numeric fileinto reject vacation imapflags notify envelope relational regex subaddress copy"
"STARTTLS"
OK

195.083.254.034.39878-172.029.000.159.04190: STARTTLS

172.029.000.159.04190-195.083.254.034.39878: OK "Begin TLS negotiation now"

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rapport (12,289 bytes)   

2013-03-28 15:11

 

rapport2 (12,109 bytes)   
172.029.000.159.04190-195.083.254.034.39908: "IMPLEMENTATION" "Cyrus timsieved v2.3.16-Fedora-RPM-2.3.16-6.el6_2.5"
"SASL" "PLAIN"
"SIEVE" "comparator-i;ascii-numeric fileinto reject vacation imapflags notify envelope relational regex subaddress copy"
"STARTTLS"
OK

195.083.254.034.39908-172.029.000.159.04190: STARTTLS

172.029.000.159.04190-195.083.254.034.39908: OK "Begin TLS negotiation now"

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195.083.254.034.39908-172.029.000.159.04190: .... ......'.b.L...!....
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rapport2 (12,109 bytes)   
vbonamy

vbonamy

2013-03-29 13:46

reporter   ~0005452

It seems that we have the same problem here with 2.0.2a (centos6 release) and dovecot.

The workaround for the user when he wants to add some sieve scripts is to save preferences two times :

  • the first time, the sogo.sieve is well saved but no symlink is done on the dovecot
    (we have
    2013-03-29 14:33:12.374 sogod[22003] Could not upload Sieve script: {RawResponse = "{ok = 0; }"; result = 0; }
    in sogo log)

  • the second time, the symlink default -> sogo.sieve is done : the sieve script is activated.

Thank you.

bofhus

bofhus

2013-03-29 19:56

reporter   ~0005453

Look there:

http://www.sogo.nu/bugs/view.php?id=2230

momphh

momphh

2013-03-30 00:12

reporter   ~0005454

Hello
I have to update scope? Patch it?

bofhus

bofhus

2013-03-30 03:16

reporter   ~0005455

There is a bug in Pigeonhole sieve module for dovecot. You should apply this patch to the pigeonhole sources:

http://hg.rename-it.nl/dovecot-2.1-pigeonhole/rev/32d178f5e1a2

momphh

momphh

2013-03-30 03:46

reporter   ~0005457

I don't use dovecot. The Pegeonhole sieve module also in use for sogo?

bofhus

bofhus

2013-03-30 04:09

reporter   ~0005459

Last edited: 2013-03-30 16:52

I had exactly the same issue with dovecot imap server (which uses Pegeonhole sieve module).

SOGo sends the sieve command in one packet and CR/LF in second one. It causes the problem - imap sieve daemon treads login comand as two separate ones and sends two responses. It desynchronises communication - now SOGo takes previous response for every command.

If you install new sieve script, SOGo is trying to delete old one. If one exist, daemon delete it and return "OK". If not, daemon returns "FAIL". The next command is "insert script". Daemon takes script and return "OK", but SOGo takes previous "FAIL" and doesn't try to activate script.

momphh

momphh

2013-04-01 23:32

reporter   ~0005461

Hello
Could I have to wait the 2.0.5 for this bug?

lemeurt

lemeurt

2013-04-02 13:43

reporter   ~0005463

We have the exact same issue as described by "vbonamy" in post '0005452' using SOGo 2.0.4b, Cyrus-Imapd with a Perdition Proxy in between.

The script is save to the target server, but only activated after having closed and re-opened the "Preferences".

jraby

jraby

2013-04-02 13:57

viewer   ~0005464

lemeurt, which version of cyrus are you using and is starttls enabled for the sieve service?

vbonamy, which version of pigeonhole are you using? As bofhus said, there was a parsing bug in recent releases of this software which caused the problem you are describing. See bug 0002230 for more details.

It would be really helpful if someone could provide a cleartext network trace showing the problem (in pcap or tcpflow text format)

momphh

momphh

2013-04-02 14:07

reporter   ~0005465

Hello jraby, I put 2 files in text format ( rapport and rapport2 ) to show the communication between my sogo server and my cyrus-imapd server :
rapport ==> script created but not activated
rapport2 ==> script activated

lemeurt

lemeurt

2013-04-02 14:26

reporter   ~0005466

@jraby,

We're using:

  • SOGo 2.0.4b (Debian6 package)
  • our sieve proxy is using perdition version 1.19rc4 (Debian6 package)
  • our Cyrus-imapd server is cyrus-imapd-2.3.16-3 (RPM package)

Yes I have Start-TLS enabled on this service so my TCPDUMP trace shows nothing really interresting.

lemeurt

lemeurt

2013-04-02 14:31

reporter   ~0005467

Last edited: 2013-04-02 16:41

I'll try to duplicate my production environment to a test one and disable TLS encryption. I'll let you know as soon as I have the results.

lemeurt

lemeurt

2013-04-02 15:02

reporter   ~0005468

I've duplicated my production server and disabled TLS:
sieve://mysievePROXYserver:4190/?tls=NO
==> The issue is gone!

I've enabled TLS again:
sieve://mysievePROXYserver:4190/?tls=YES
==> The issue is back!

I even tried to bypass the Perdition proxy server and connect directly to the Cyrus-Imapd server and got the same result ==> The issue for me is only occuring when using TLS.

jraby

jraby

2013-04-02 16:52

viewer   ~0005470

Great, thanks for investigating this, looks like something is wrong when using starttls.

I'll try to reproduce the issue here with sogo -- sieve+TLS --> timsieved.

lemeurt

lemeurt

2013-04-02 17:04

reporter   ~0005471

Last edited: 2013-04-02 17:04

You're welcome,
I have a test platform now, so if you need me to test something, don't hesitate to ask.

momphh

momphh

2013-04-02 19:02

reporter   ~0005473

Hi does the issue og this bug could be included in the roadmap of the 2.0.5 version or a patch could be made?

jraby

jraby

2013-04-03 03:49

viewer   ~0005474

should be fixed with this commit: https://github.com/inverse-inc/sope/commit/24588cf7e401c287878abbc2ca605d4ee3431415

It works fine with cyrus (timsieved), but testing against dovecot would be really appreciated.

lemeurt

lemeurt

2013-04-03 08:57

reporter   ~0005475

Congratulations for the quick fix. I can't test on Dovecot as I don't have such server though.

@vbonamy can you give it a try ?

vbonamy

vbonamy

2013-04-03 09:04

reporter   ~0005476

Thank you All,
Here we use the dovecot release 2.1.15. So, as @bofhus has suggested, we updated pigeonhole via mercurial, so that the related issue is resolved.
Now the problem is fixed :)
Thank you again.

momphh

momphh

2013-04-03 11:34

reporter   ~0005477

@jraby Can I have this commit with a "yum install sogo" to update?

jraby

jraby

2013-04-03 11:42

viewer   ~0005478

you'll have to install sope-mime package from the nightly repo

see http://www.sogo.nu/english/nc/support/faq/article/how-to-install-a-nightly-version-through-yum-1.html

momphh

momphh

2013-04-03 12:03

reporter   ~0005479

Thanks for the great job you have made. Works fine.

Best regards.

jraby

jraby

2013-04-03 13:25

viewer   ~0005480

Just tested it with dovecot, works fine too, so I'll close this.

thanks!

Issue History

Date Modified Username Field Change
2012-12-04 15:54 momphh New Issue
2012-12-04 16:13 momphh Note Added: 0005027
2012-12-05 13:34 ludovic Note Added: 0005033
2012-12-05 14:01 momphh Note Added: 0005037
2012-12-10 15:29 momphh Note Added: 0005053
2012-12-10 16:30 momphh Note Added: 0005055
2013-03-22 00:50 momphh Note Added: 0005430
2013-03-22 14:58 francis Note Added: 0005431
2013-03-22 15:02 momphh Note Added: 0005432
2013-03-22 15:21 momphh Note Added: 0005433
2013-03-26 12:36 francis Note Added: 0005437
2013-03-28 15:10 momphh Note Added: 0005451
2013-03-28 15:11 momphh File Added: rapport
2013-03-28 15:11 momphh File Added: rapport2
2013-03-29 13:46 vbonamy Note Added: 0005452
2013-03-29 19:56 bofhus Note Added: 0005453
2013-03-30 00:12 momphh Note Added: 0005454
2013-03-30 03:16 bofhus Note Added: 0005455
2013-03-30 03:46 momphh Note Added: 0005457
2013-03-30 04:09 bofhus Note Added: 0005459
2013-03-30 04:11 bofhus Note Edited: 0005459
2013-03-30 16:52 bofhus Note Edited: 0005459
2013-04-01 18:59 francis Target Version => 2.0.5
2013-04-01 23:32 momphh Note Added: 0005461
2013-04-02 13:43 lemeurt Note Added: 0005463
2013-04-02 13:57 jraby Note Added: 0005464
2013-04-02 14:07 momphh Note Added: 0005465
2013-04-02 14:26 lemeurt Note Added: 0005466
2013-04-02 14:31 lemeurt Note Added: 0005467
2013-04-02 15:02 lemeurt Note Added: 0005468
2013-04-02 16:41 lemeurt Note Edited: 0005467
2013-04-02 16:52 jraby Note Added: 0005470
2013-04-02 16:52 jraby Status new => assigned
2013-04-02 16:52 jraby Assigned To => jraby
2013-04-02 17:04 lemeurt Note Added: 0005471
2013-04-02 17:04 lemeurt Note Edited: 0005471
2013-04-02 19:02 momphh Note Added: 0005473
2013-04-03 03:49 jraby Note Added: 0005474
2013-04-03 03:50 jraby Status assigned => feedback
2013-04-03 08:57 lemeurt Note Added: 0005475
2013-04-03 09:04 vbonamy Note Added: 0005476
2013-04-03 11:34 momphh Note Added: 0005477
2013-04-03 11:42 jraby Note Added: 0005478
2013-04-03 12:03 momphh Note Added: 0005479
2013-04-03 13:25 jraby Note Added: 0005480
2013-04-03 13:25 jraby Status feedback => resolved
2013-04-03 13:25 jraby Resolution open => fixed