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IDProjectCategoryView StatusDate SubmittedLast Update
0001025SOGoWeb Mailpublic2010-12-02 09:472011-02-01 21:55
Reporterpaubry Assigned Tofrancis  
PrioritynormalSeverityminorReproducibilityalways
Status resolvedResolutionfixed 
Product Version1.3.4 
Summary0001025: drag n drop several emails
Description

When selecting several emails, it is impossible to drag and drop them in a single operation. Would be really appreciated when sorting emails.

TagsNo tags attached.

Activities

ludovic

ludovic

2010-12-28 20:01

administrator   ~0001977

That works for me. Shift-click during the drag start...
paubry

paubry

2011-01-03 07:16

reporter   ~0001990

Thanks, also works for me when shift-clicking.
Any possibility to make it the default behaviour as in Thunderbird?
corradofiore

corradofiore

2011-01-25 21:38

reporter   ~0002045

Last edited: 2011-01-25 21:41

From an UI point of view, I can confirm that the behavior of SOGo is wrong, since it's not consistent with users' everyday experience (think of Windows or OS X user interfaces). Users learned a long time ago that dragging a group of selected items does not require any additional keys pressed (just a mouse action).

That said, please note also that it's currently not possible to drag multiple non-adjacent messages (I'm enclosing a screenshot taken from Apple Mail.app that shows the expected behavior).

2011-01-25 21:40

 

Dragging_multiple_non_adjacent_items_not_possible_in_sogo.gif (16,245 bytes)   
Dragging_multiple_non_adjacent_items_not_possible_in_sogo.gif (16,245 bytes)   
francis

francis

2011-01-26 13:54

administrator   ~0002047

You can ctrl-click (or cmd-click on MacOS X) to select multiple, non-adjacent messages.
corradofiore

corradofiore

2011-01-26 14:23

reporter   ~0002049

Last edited: 2011-01-26 14:41

I checked again: this issue seems to happen only on Macs. Selection works fine, but you can't drag them once selected. Basically, SOGo will drag only the one you're pointing and deselect all the others.

On FF 3.6 Mac / Safari Mac, if you hold SHIFT before dragging, it will modify selection adding unwanted messages. If you hold CMD, it will not drag any messages at all.

On IE8 Win / FF 3.6 Win, holding SHIFT allows selection and dragging of non-adjacent messages (although this is still wrong from an UI standpoint, as explained above).
francis

francis

2011-02-01 21:55

administrator   ~0002068

Fixed in revision baa6f9af328e12270813b11beac4250ab90005b0.

Issue History

Date Modified Username Field Change
2010-12-02 09:47 paubry New Issue
2010-12-28 20:01 ludovic Note Added: 0001977
2011-01-03 07:16 paubry Note Added: 0001990
2011-01-25 21:38 corradofiore Note Added: 0002045
2011-01-25 21:40 corradofiore File Added: Dragging_multiple_non_adjacent_items_not_possible_in_sogo.gif
2011-01-25 21:41 corradofiore Note Edited: 0002045
2011-01-26 13:54 francis Note Added: 0002047
2011-01-26 14:23 corradofiore Note Added: 0002049
2011-01-26 14:24 corradofiore Note Edited: 0002049
2011-01-26 14:41 corradofiore Note Edited: 0002049
2011-02-01 21:55 francis Note Added: 0002068
2011-02-01 21:55 francis Status new => resolved
2011-02-01 21:55 francis Resolution open => fixed
2011-02-01 21:55 francis Assigned To => francis